Smart Pad FAQ: We summarize some frequently asked questions for your reference. If your questions are not appear in the below, we suggest you contacting your system manufacturer directly. Q: Where can I download the Elan's driver? Please download it from your system manufacturer's website. Q: Why my touch pad doesn't work after I install the new driver? Please identify the driver version that you download is match to your OS platform. You should uninstall original driver before install the downloaded one.

Q: How to turn off my touch pad? Select Start > Control Panel > Mouse icon to open the Mouse Properties 2. Select the ELAN Settings tab. Click the Stop device button and make confirmation. Q: Why my cursor moving is not working accurately? You can clear the surface of your touch pad to avoid sensing abnormal. If item 1 can't solve your problem, you should download the new driver and install it.

Q: Why my touchpad doesn't work after I upgrade my OS? Please download the new driver from your system manufacturer's website.

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Q: Why my touch pad doesn't work after I install the new driver? Please identify the driver version that you download is match to your OS platform. Jan 22, 2016  ETDWare I am using windows 10 and need help getting rid of a program or virus. Its name is ETDWare ps/2-x64. Could someone tell me how to delete this, as I am having no luck at all. Thanks in advance. This thread is locked. You can follow the question or vote as.

Uninstall original driver and then install the downloaded one. Q: Can Elan's driver work in other brand's touchpad?

The driver is only compatible with Elan's touch pad. It means the driver can't be installed on the Notebook equipped with other brand's touchpad. Q: Why my cursor has inexplicably moving or click when I am typing? The main cause of unexpected cursor moving or click is the accidental palm contact with the touch pad. You can adjust your Palm Tracking setting to maximum to make your touch pad insensitive to 'palm contacts'.

ETDWare PS/2-x64 is the device driver installed for an Elan Microelectronics Touch Pad. ELAN's Smart Click-Pad eliminates the need of physical buttons since the entire touchpad functions as buttons. User can click almost anywhere on the touchpad to simulate the mouse left or right button click. It's different from traditional touchpad, because it can support multi-finger gesture to let the user interact with their laptop more intuitively. The WHQL is Windows Hardware Quality Labs tested by Microsoft. Or, you can uninstall ETDWare PS/2-x64 _WHQL from your computer by using the Add/Remove Program feature in the Window's Control Panel.

• On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following: • Windows Vista/7/8: Click Uninstall a Program. • Windows XP: Click Add or Remove Programs. • When you find the program ETDWare PS/2-x64 7.0.4.17_WHQL, click it, and then do one of the following: • Windows Vista/7/8: Click Uninstall. • Windows XP: Click the Remove or Change/Remove tab (to the right of the program). • Follow the prompts. A progress bar shows you how long it will take to remove ETDWare PS/2-x64 _WHQL.